Crossrail Limited – Automated Change Management Approval Process

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Summary

This case study shares how Crossrail Ltd implemented PRISM to increase confidence in data, create a dependable audit trail for all project changes, and produce executive reports just five days after month end.

Challenges

  • Needed to manage approval of up to 1000 project changes per period
  • Required standard process for change management
  • Project management team dispersed in multiple offices

Solution

Implement integrated project lifecycle management solution that:

  • Automates the change management approval process
  • Improves data accuracy of monthly reports
  • Decreases re-work and monthly report processing times
  • Eliminates changes that are out of governance

Results

  • Increased confidence in data
  • Improved foresight and reporting capability
  • Audit trail of project changes
  • Produce executive report in 5 days from months end

This case study is also available in Japanese.