Customer Support

ARES PRISM is dedicated to supporting its customers and making sure that they maximize return on their PRISM investment. Whether you have a simple how-to question or require assistance with installation, we are here to help!  

Simply visit our customer support community to ask a question, submit a request, or report a problem. We look forward to assisting you!


Live Support – (925) 322-8899

Contact our experienced support team via the ARES PRISM Support Community or by phone at (925) 322-8899. To gain access to the support portal, please have your central PRISM IT Support or Administrator complete this request form.

Equip Your Professionals for Success

ARES Project Management offers PMI and AACE certified training courses that are delivered by professionals with real-life project management experience as well, as standard and custom PRISM product training.

Take Advantage of Project Management Expertise

We provide experienced professionals with first-hand practical project management and industry experience who you can use to staff and augment your team. They can also assist in the standardization of your project and risk management processes and procedures.


Contact Us

Customer Assistance & Support Services Support Line: (925) 322-8899